 Services
ADULT & OUTPATIENT EMERGENCY
SERVICES (AOES)
AOES is comprised of
outpatient, emergency and
substance abuse treatment
services.
Outpatient Services
are designed to treat persons
who are suffering significant
psychological stress and
symptoms in their lives. These
services include individual,
group and family therapy; parent
and community education; and
consultation with schools,
physicians, etc. Outpatient
service-staff work with
individuals and/or families to
help with a variety of problems
including anxiety, depression,
obsessions and compulsions, and
post-traumatic stress disorder.
At times, Outpatient Services
staff may also provide crisis
intervention and emergency
evaluation for psychiatric
hospitalization.
Emergency services
is a 24 hour per day, 7 day per
week service for persons who may
need short-term, time-limited
services including: clinical
assessment face to face,
telephone clinical screening,
triage, crisis stabilization,
brief treatment, crisis case
management, emergency evaluation
for hospitalization, psychiatric
assessment, and others. These
services are intended to
appropriately triage clients
based on clinical need to
effective treatment programs in
the least restrictive setting.
Services are provided by
psychiatrists, clinical nurse
specialists, registered nurses,
and/or case managers, through a
supportive relationship(s) and
to promote the individual’s
recovery.
For those clients assessed as
needing short-term, problem
solving, solution-focused crisis
intervention, a time-limited
resource exists within ES.
Activities of crisis
intervention include assistance
for referrals for shelter, food,
and medical care, legal
advocacy, referral for substance
abuse intervention,
transportation, and others.
SUBSTANCE ABUSE TREATMENT
SERVICES
The Substance Abuse
Treatment Service (SATS) is a
specialty program of the Adult
Outpatient & Emergency Services
Department, General Outpatient
Services program. This program
treats adults who have chemical
abuse or dependence problems.
This program provides
therapeutic services and
drug-free outpatient counseling.
Residential treatment, de-tox,
methadone maintenance are not
offered in the SATS program
setting. The SATS program staff
is prepared to collect saliva
and urine samples in order to
facilitate drug testing by an
independent laboratory. When
other needs are apparent and
beyond the scope of services
offered, the SATS program works
collaboratively with other
providers of chemical abuse
treatment to link clients with
needed services. The SATS
program provides co-occurring
services and addresses the
mental health and substance
abuse needs of clients and
values the support to
individuals offered by AA, NA
and Al- Anon recommending that
clients integrate those supports
into their recovery program.
These services are provided by
outpatient therapists, drug
counselors, psychiatrists,
registered nurses, and/or case
managers, through a supportive
relationship(s) and to promote
the individual's recovery.
CHILD & ADOLESCENT TREATMENT
SERVICES (CATS)
CATS is comprised of
Outpatient Services, Children
Intensive Services, Independent
Living Apartment Program,
Children & Adolescent Service
System Program, Child
Psychiatric Services and
School-based Supportive Family
Outreach. Services are designed
to treat children and
adolescents who are suffering
significant psychological stress
and symptoms in their lives.
CATS Services include
individual, play, group and
family therapy; parent and
community education and
consultation with schools,
physicians, etc. At times,
treatment services may also
include crisis intervention and
emergency evaluation for
psychiatric hospitalization.
CHILDREN'S INTENSIVE SERVICES
(CIS)
CIS is a comprehensive
continuum of community-based
mental health services for
treating severely emotionally
and behaviorally disturbed
youths. The key purpose of CIS
is to provide community-based
alternatives to psychiatric
hospitalization and out-of-home
placements. CIS is intended as
an acute care program with
intensive clinical and
supportive services provided to
the youths and their families.
Service intensity is defined by
the level-of-care standards that
are determined using functional
assessment measures.
CIS offers an array of
therapeutic, clinical, services
which include 24 hour crisis
assessment/intervention, crisis
stabilization,
psychiatric/medication
evaluation, family assessment or
re-assessment, and development
of individualized treatment
plans. Intensive therapeutic
treatment may include medication
management, individual, family
and group therapy, and
therapeutic case management.
Non-clinical services that
are supportive of the overall
behavioral treatment plan and
may be supportive, directive,
skill building, or coordinating,
may also be offered. These
include service coordination and
integration and coordination
with other providers, other
payers, or other systems of care
such as DCYF, courts, CEDARRS
Family Centers, etc.
Independent Living
Apartment Program (ILAP)
is designed to provide a
non-restrictive, but therapeutic
living environment for six
emotionally disturbed
adolescents and/or young adults
between the ages of seventeen
(17) and twenty-one (21). This
program is designed to be
utilized by individuals who have
been found to need some
structure and supervision in
their living arrangements, have
demonstrated sufficient self-
care skills and emotional
maturity, and for whom placement
with their family of origin or
in a more structured residential
setting is no longer
appropriate. The program
provides ongoing support,
financial and emotional, as well
as continued instruction and
guidance in independent living
skills.
The primary modality of
intervention for clients in the
ILAP program will be through the
provision of Case Management
services. These services
include, but are not be limited
to, medical services,
education/vocational life skill
training, recreational
opportunities, transportation
and family contact and
visitation.
Clinical treatment services
may include emergency
assessment, psychiatric
services, and individual, family
and group therapy.
The Newport County
Child and Adolescent Service
System Program (CASSP)
is a collaborative group whose
mission is to promote the
treatment of children and
adolescents with severe
emotional and/or behavioral
problems in the least
restrictive environment
possible. This group is composed
of mental health and social
service agencies, DCYF,
educational authorities,
parents, advocates and other
community members. The primary
function of this group is the
review and planning for children
through a Child and Family Team
meeting process. CASSP also
provides for follow-up and
tracking of these children,
research on outcome, and
advocacy. CASSP is a
community-based effort and seeks
first to support the functioning
of children in their own homes
and communities.
The CASSP team provides many
services including, but not
limited to, case finding, case
management, provision and
coordination of critical
services for children including,
family service coordination,
system navigation, wraparound
and facilitating access to both
non-traditional and agency-based
supports and services, advocacy,
and community education.
The Children's
Psychiatric Services program
provides comprehensive,
community-based psychiatric
evaluation, consultation,
educational and medication
services to children and
adolescents and their families.
The CPS program works
collaboratively with other
programs and staff members of
NCCMHC and with other providers
of mental health, educational
and social services. The
Children’s Psychiatric Services
program offers an array of
therapeutic services that
include the following:
psychiatric evaluation,
medication management, skilled
nursing review and intervention,
parent and community education,
and consultation to schools,
physicians, etc. At times staff
may also provide crisis
intervention and emergency
evaluation for psychiatric
hospitalization.
The School-Based
Supportive Family Outreach
Services program in
collaboration with Middletown
Public Schools provides
educational, preventative, and
therapeutic services to
Middletown students grades 9-12.
These services target students
who are at risk for poor
academic performance, drop-out,
and/or failure and are designed
to enhance and support the
student’s adjustment to school
and home life while promoting
his or her success in learning.
This program serves
approximately 60-80 students and
their families throughout the
school year. The School-Based
Supportive Family Outreach
Services program offers an array
of services that may include,
but are not limited to, case
management, transportation aid,
attendance tracking,
identification of and linking
with other community resources.
Program staff may facilitate
referrals to other NCCMHC
services including individual,
family and group therapy and
crisis intervention and
emergency evaluation for
psychiatric hospitalization.
COMMUNITY SUPPORT SERVICES (CSS)
CSS is comprised of the Mobile
Treatment Team, Support
Services, Day Treatment Services
(Phoenix One Program) and
Intensive Case Management
Services (Freedom Apartments.)
CSS provides comprehensive,
community-based mental health
treatment, rehabilitation and
support services within a
continuous treatment team model
to adults with chronic and
persistent mental illness and
who are at risk for
homelessness, involvement with
the criminal justice system,
ongoing substance abuse or
unemployment.
 |
| The RIACT II
Team (L to R): Dr.
Farrel Klein,
Medical Director;
Peter Bradley, BA,
LCDP; William
Kelleher, BA, BS,
CCSP; Elizabeth
Gilchrest, BA, CCSP;
Kathryn Dwyer, BS,
RN; Erica Michalek,
CS, CIT; Erica
Johnson, MA; Aubrey
Matthews, BA; Kim
Boudreau, BS and
Michael Gunning, MSW,
LCSW. |
The Mobile Treatment
Team model merges
clinical and rehabilitation
staff expertise (e.g.,
psychiatric nursing, substance
abuse, employment) into one
service delivery team under the
leadership of a qualified
Program Coordinator. This
approach fosters minimal
referrals of clients to other
clinical programs for treatment,
rehabilitation and support
services. The team’s clinical
priorities include: outreach to
clients and provision of
services, which include
individual client needs,
desires, and choices. This
approach emphasizes community
and home-based services with 75%
of clinical contacts occurring
outside of the MTT office.
MTT Services include case
management, crisis assessment
and intervention, symptom
assessment, management and
supportive counseling,
medication management, direct
assistance in support of basic
necessities of daily living,
development and support of
social activities and
relationship-building, substance
abuse , criminal justice and
vocational services.
RIACT II began
operations on November 1, 2006
making it our newest program for
adult clients who experience
serious mental illness. The
RIACT II model essentially
provides the same comprehensive
approach to service delivery as
the MTT. The primary difference
is that it provides its services
to individuals who do not need
the same frequency or intensity
of services. While a full range
of case management services are
available, this team has a
particular focus on vocational
rehabilitation. The focus is on
the empowerment of the client in
a supportive environment as they
build on skills needed to become
more independent and move
towards goals of more meaningful
and productive lives.
The Support Services
Case Management Service program
(SS CM) provides
comprehensive, community-based
mental health treatment and
support services to adults with
chronic and persistent mental
illness and/or emotional
disorders who need assistance in
reaching optimal levels of
functioning in daily living. It
is comprised of four units:
General Case Management,
Intensive Case Management,
Intensive Plus Case Management,
and Older Adult Case Management
and Consultation.
Each unit provides case
management services to
individuals seeking to promote
stability in their life
circumstances. Some services
included in case management are
assistance necessary for the
person to attain the goals of
his or her individualized plan
for recovery, ongoing
assessments and review of
supports and services to ensure
the continuing availability of
required services, counseling,
support, and treatment services
identified in the person’s
individualized treatment plan,
assistance with securing and
maintaining employment in an
appropriate setting and many
more.
Day Treatment Services/
Phoenix One Program assists
adults with severe and
persistent mental or
characterological disorders to
increase their independent
living skills in the community
through the provision of support
services in a learning
environment, which is conducive
to mutual support, group
cohesion, and personal/social
enrichments. This environment is
created through voluntary
association and the cooperative
building of a supportive social
network by program participation
with assistance from staff.
The Partial Day
Services/Psychiatric
Rehabilitation unit provides the
following therapeutic services
as needed: Job seeking skills
training; Job development and
job matching services; Job
coaching; Follow-along supports;
Benefits counseling; Referral to
the Office of Rehabilitation
Services; Career counseling and
training; Planning for, and
applying to GED and
post-secondary educational
programs and opportunities and
many more.
Additionally, program
development takes place with
significant input from clients.
Emphasis is placed on competency
training, workshops, extended
family, building on self-esteem
and a sense of belonging through
client participation and
empowerment.
Intensive Case Management
Services-Freedom Apartments
Freedom Apartments provides
treatment at a 10-unit, 12
residents permanent housing
setting for adults with chronic
and persistent mental illness
on-site activities of daily
Intensive Case Management
Services living skill building
with intensive case management.
These services assist clients to
reaching higher levels of
functioning in daily living and
endorse recovery principles.
Staff provides 13 hours of
services per day and these
include case management services
and individualized
treatment planning, psychiatric
services, nursing consultation
and medication monitoring,
symptom assessment, management
and supportive counseling,
activities of daily living,
skill building, nutritional
management, assistance with food
shopping, meal planning and
preparation, financial
management and many
others.
 |
| Phoenix One Club
staff provide daily
lunches to clients
at our 65 Valley
Road facility. This
year their own
garden supplied
fruits and
vegetables. |
ADULT RESIDENTIAL SERVICES
The Anita Jackson House (AJH)
provides adults with severe and
persistent mental illness
on-site residential case
management services within a
highly structured, staffed group
living experience that prepares
clients for a more independent
living situation while promoting
autonomy and recovery.
AJH is an eleven-bed,
intensively staffed group home
for adults with severe and
persistent mental illness who
require a highly structured and
supportive residential treatment
environment. The facility
provides twenty-four hour awake
coverage on a three-shift basis.
House schedule, routines, and
activities are focused on the
functional level and needs of
this population.
Staff attempt to provide an
environment predicated upon the
recovery and rehabilitation
model which emphasizes residents
learning skills and acquiring
support which enable them to
function successfully and
satisfactorily in their
environment of choice with the
lease amount of professional
support and intervention.
Services include: case
management and individualized
treatment planning, access to
and use of medical and dental
services, psychiatric services,
nursing consultation and
medication monitoring, symptom
assessment, management and
supportive counseling, skill
building and assistance with
personal hygiene, financial
management, vocational
assessment and skill building
opportunities, and many others.
 |
| The living room
at Anita Jackson
House provides
residents with a
homelike atmosphere
where they can
socialize, read or
simply relax. |
|
